Last Updated: March 27, 2025
At Quantum Propertize, we use cookies and similar technologies on our website (quantumpropertize.co.uk) to enhance your browsing experience, analyze usage, and provide personalized content. This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can manage your cookie preferences. By continuing to use our website, you consent to our use of cookies as described in this policy, unless you have disabled them via our cookie consent banner.
1. What Are Cookies?
Cookies are small text files that are placed on your device (e.g., computer, smartphone, tablet) when you visit a website. They allow the website to recognize your device, store information about your preferences or actions, and improve your user experience. Cookies can be “persistent” (stored until they expire or are deleted) or “session” (deleted when you close your browser). We also use similar technologies, such as pixels and local storage, which serve similar purposes.
2. Why We Use Cookies
We use cookies to ensure our website functions properly, to understand how visitors interact with our site, and to provide a more personalized experience. Specifically, we use cookies for the following purposes:
- Essential Functionality: To enable core website features, such as navigation, secure access to our client portal, and form submissions (e.g., contact forms).
- Performance and Analytics: To analyze how users interact with our website, track usage patterns, and identify areas for improvement (e.g., which pages are most visited).
- Personalization: To remember your preferences, such as language settings or login details, to enhance your experience on our site.
- Marketing and Advertising: To deliver relevant ads or content (if applicable) and measure the effectiveness of our marketing campaigns.
3. Types of Cookies We Use
We use the following types of cookies on our website:
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled. They include:
- Session cookies to maintain your login session in the client portal.
- Cookies to ensure secure form submissions (e.g., contact forms).
- Example: A cookie that keeps you logged into the client portal while you navigate the site.
- Performance and Analytics Cookies: These cookies help us understand how visitors use our website, allowing us to improve its performance and content. They include:
- Google Analytics cookies to track page views, time spent on pages, and referral sources.
- Example: A cookie that records how long you spend on our Maintenance and Repair Coordination page to help us optimize its content.
- Functional Cookies: These cookies enable enhanced functionality and personalization, such as remembering your preferences. They include:
- Cookies to save your language or display preferences.
- Example: A cookie that remembers your preferred language setting if we offer multilingual support.
- Marketing Cookies: These cookies are used to deliver personalized ads or content and track the performance of marketing campaigns (if applicable). They include:
- Third-party cookies from advertising partners (e.g., if we run ads on social media platforms like Facebook or Google Ads).
- Example: A cookie that tracks whether you clicked on an ad for our block management services on Instagram.
We do not currently use marketing cookies unless you have explicitly consented to them via our cookie consent banner.
4. Third-Party Cookies
Some cookies on our website are set by third-party services that we use to enhance functionality and analyze performance. These include:
- Google Analytics: We use Google Analytics to collect anonymized data about website usage, such as page views, bounce rates, and traffic sources. Google Analytics cookies include _ga, _gid, and _gat. You can learn more about Google’s privacy practices at policies.google.com/privacy.
- Social Media Platforms: If we embed social media content (e.g., Instagram or Facebook posts) or run ads, these platforms may set cookies to track engagement. For example, the Facebook Pixel may be used to measure ad performance.
- Payment Processors: If you make payments via our website (e.g., for service charges), third-party payment processors like Stripe or PayPal may set cookies to ensure secure transactions.
We ensure that all third-party providers comply with UK GDPR and have appropriate data protection measures in place.
5. How to Manage Your Cookie Preferences
You can manage your cookie preferences at any time through the following methods:
- Cookie Consent Banner: When you first visit our website, you’ll see a cookie consent banner that allows you to accept or decline non-essential cookies. You can also customize your preferences by selecting which types of cookies to allow.
- Browser Settings: Most web browsers allow you to manage cookies through their settings. You can block cookies, delete existing cookies, or set your browser to notify you when cookies are being set. For example:
- Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data.
- Mozilla Firefox: Go to Settings > Privacy & Security > Cookies and Site Data.
- Safari: Go to Settings > Privacy > Manage Website Data.
- Note: Blocking essential cookies may affect the functionality of our website, such as access to the client portal.
- Opt-Out Tools: For analytics cookies, you can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.
6. How Long Do Cookies Last?
The duration of cookies varies depending on their type:
- Session Cookies: These are temporary and are deleted when you close your browser (e.g., a session cookie for the client portal login).
- Persistent Cookies: These remain on your device until they expire or are deleted. For example:
- Google Analytics cookies (_ga) last for 2 years.
- Functional cookies (e.g., language preferences) may last for 1 year.
- Marketing cookies (if used) typically last for 30 days to 1 year, depending on the third-party provider.
You can delete cookies at any time through your browser settings.
7. Your Rights Under UK GDPR
Under the UK GDPR, you have rights regarding the data collected via cookies, such as the right to access, rectify, or erase your personal data. For more information on your rights and how to exercise them, please see our Privacy Policy. To manage cookies specifically, use the methods outlined in Section 5 above.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our website, services, or legal requirements. When we make significant changes, we will notify you via a notice on our website or by updating the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we use cookies.
9. Contact Us
If you have questions about this Cookie Policy, how we use cookies, or how to manage your preferences, please contact us:
- Email: da**@******************co.uk
- Phone: 0151 440 3250
You can also contact the UK Information Commissioner’s Office (ICO) if you have concerns about our use of cookies:
- Website: www.ico.org.uk
- Phone: 0303 123 1113
- Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF